Shipping & FAQ
"How long will my order take to arrive?"
All Tuxodo orders are fulfilled within 24 hours.
Australia : 3-8 days
Europe: 3-8 days
United States: 3-8 days
United Kingdom: 4-6 days
Canada: 6-12 days
Rest of world: 5-10 days
All orders come with tracking information once shipped.
Since 1959, we have successfully established our warehouses in six locations around the world, and we achieved this thanks to you. The countries where our warehouses are located are:
- Australia
- America
- Germany
- Italy
- Spain
- Netherlands
Your product will be shipped from the warehouse closest to you. If you encounter any issues, don't worry or stress. We manufacture the products ourselves, so we will resolve your problem.
"How does shipping work?"
Tuxodo® works with global merchants and top-quality handmade artisans in order to provide you with the best prices and the most awesome innovative products. This means that your order is shipped from all over the world. Our shipping methods for the majority of our shipments are USPS, FedEx and AuPOST.
Tracking
All orders are processed with tracking numbers. You will receive an email with the tracking number when you order is dispatched to the carrier's sort facility.
For some shipping companies, it can take several days for the tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
24/7/365 ticket and email support is conveniently offered to you, We are always only one email away and offer very fast response times. Please contact us if you need assistance, we are here for you..
"How can I return an item?"
Refer to our Return Policy If you need further assistance, please send us an email at info@tuxodo.com
"How long will it take for you to reply to my message?"
We strive to maintain one of the fastest response times on the web. Thus far we manage to meet our best results regularly and respond to inquiries within 1-2 hours, but we aren't always perfect so please allow up to 24 hrs -- especially on weekends or holidays. We guarantee awesome customer support!